SALT LAKE CITY BMW, MINI AND AUDI REPAIR

I went in to get my computer reprogrammed and didn't have a appointment. They were busy but reprogrammed my computer reset all my engine lights topped off fluids and filled my tires. First time customer will definitely be back.

I brought my car there in August/September for them to replace my rear differential input shaft seal. I was worried that the bearing might be bad so I asked TWO different people to check that while everything was apart — they assured me they would. When I picked up my car, one of them told me “oh I forgot to check, but I think it’ll be fine”. Turns out it’s not fine — the bearing that I had thoroughly asked them to check was bad, but I was out almost $500 of service just because they didn’t check it. They’re VERY nice there, but that doesn’t make up for the money I wasted on them. Very disappointed. I wanted to trust that they had my interest at heart, but instead they left a bad taste in my mouth.

I took my z4 in for trunk latch issues and when I got it back it was fixed better than I could've imagined. I know it sounds like an odd thing to say but, how bad it was compared to how smoothly the key turned and how well the latch released... it felt new! The quality of the work is phenomenal and done very professionally. True car "care" and not just repair. I am confident I found my mechanic of choice from here on out!

I just recently purchased an older but very clean BMW. I wanted to take it in to a place that I felt like I could trust since this is my first experience owning a BMW and all I’ve ever heard is watch out for the repairs watch out for the repairs. I have been a Lexus owner for 20 years and after buying this car for a second vehicle I can see how the BMW driving experience is so much different so I will take my chances on the repairs. Jeremy did a diagnostic and basically just did a once over to make sure I was up to speed on everything. There were a couple of belts that were screeching, brakes that needed to be repaired, back latch. He did a once over and it felt good to know that the car is in great shape. Although I put a few thousand dollars in it I felt like it was worth it knowing that it will be safe and not be making noises. I was worried when I picked the car up that the owner Jeremy and his wife who works the front desk were not going to be there since they are who I had worked with before. It didn’t take long to be out at ease as an additional mechanic went through everything then spend some time in the car with me going through some of the features of the BMW and settings that I had not yet figured out. Great customer service and knowledgeable. From the front desk, to the communication every step of the way on the diagnostics, to picking the car up and feeling like I wasn’t being scammed, it felt great. This will be the only place I take my car. A wealth of experience of people that work there. Highly recommend using this place.

After the dealer told me I needed new brakes at only 23,000 miles, I was suspicious and took my car to Wasatch Motor Werks who told me that the brakes were only half worn. It turns out I won't need new pads, sensors or rotors for another couple years. To me, this speaks volumes as to their credibility. They are factory trained BMW technicians who used to work at the dealership. They certainly earned my future business.

Very friendly. Car is working great now.

You know when you own a BMW - the warranty expires and repairs are going to cost a fortune. Do you decide to keep it or dump it for something newer? Well hang on to it and take to Jeremy and his shop. I only needed an oil change for the X3 diesel this time, but now I know I can keep the x3 because I found a shop to trust. Thanks for the help and the weight off my mind.

Took my 3 series bmw for an oil change and they pulled me into the garage for a second to look at an obvious leak that they had the part for, and took care of it that day. Great service. Do recommend.

The first time I came to Wasatch Motor Werks was for a Pre-Purchase inspection. Jeremy was so thorough and found so many things that had I didn’t notice. He saved me on a potential money pit. I ended up getting a different BMW and wouldn’t take it any other place. Jeremy and his wife are so kind and communicative. Quality work done quickly. They even left a sweet mask and some hand sanitizer.

Very helpful and willing to answer question to help me identify what was going on